Why is My Card Being Declined on BloxBoom?

It's not uncommon to encounter issues with card payments, and there could be several reasons why your card is being declined on BloxBoom. Let's explore some of the most common causes:


Incorrect Billing Information: The details entered might not match those associated with your card. Double-check to ensure all information is correct

Bank Flags Payment as Suspicious: Sometimes, banks mark certain payments as suspicious for security reasons. In this case, you might need to use a different card or contact your bank to authorize the payment.

**Insufficient Funds: **Ensure your account has enough funds to cover the purchase. If there are insufficient funds, the transaction will be declined.

Exceeded Credit Limit: If you're using a credit card, check whether you've reached or exceeded your credit limit.

**Bank Fraud Detection: **Banks occasionally flag transactions as potentially fraudulent, especially for large or unusual purchases, or those in different locations than usual.

Card Activation: New cards often require activation. Confirm with your bank that your card is active.

Expired Card: Verify the expiration date on your card. Expired cards cannot process transactions.

Incorrect Information Entered: Mistakes in entering card details (like the card number, expiration date, CVV) can lead to declines, especially for online transactions.

Technical Issues: Occasionally, declines are due to technical glitches either with the merchant’s system or the bank’s processing system.

International Transactions: If purchasing from abroad or from a foreign company, banks might decline the transaction for security purposes, especially if they are not informed of your travel or international purchase plans.

**Account or Card Restrictions: **Some cards or accounts have specific limits or restrictions that might prevent certain transactions.


If you continue to experience issues, please feel free to reach out to our customer support for assistance or consult with your bank for more specific information related to your card.














Updated on: 11/01/2024

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